The iGaming Experience

White label vs Turnkey solutions

In this episode of The iGaming Experience, Sam Bhatti discusses the differences between white label and turnkey solutions in the iGaming industry. Broadcasting from Zebra Studios in Montenegro, Sam explains that white label solutions provide a fully functioning platform managed by the tech provider, allowing operators to focus on branding and marketing. On the other hand, turnkey solutions involve operators bringing their own license, giving them more control over various functionalities but also more responsibilities.
Sam highlights six key features: time to market, licensing, ownership, customization, compliance and KYC, and cost. He notes that the choice between white label and turnkey depends on the operator's goals, resources, and level of involvement. The podcast also touches on emerging hybrid models and the impact of cryptocurrency on the industry.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.

iGaming 101: Explaining industry jargon and acronyms

In this solo episode of the iGaming Experience, host Sam Bhatti broadcasts from Podgorica, Montenegro, diving into the fundamental concepts and terminology of the iGaming industry for newcomers and outsiders. He highlights key industry terms such as GGR (Gross Gaming Revenue), NGR (Net Gaming Revenue), RTP (Return to Player), betting turnover, LTV (Lifetime Value), CAC (Customer Acquisition Cost), churn rate, hold ratio, betting frequency, and customer journey. Sam also explains the roles of CRM (Customer Relationship Management) and CMS (Content Management System), as well as the significance of UI (User Interface) and UX (User Experience) in creating an engaging platform. The episode aims to provide listeners with a foundational understanding to accelerate their acclimation to the iGaming world.
00:00 Introduction and Podcast Theme
00:26 Understanding iGaming Jargon
03:04 Gross Gaming Revenue (GGR) Explained
05:25 Net Gaming Revenue (NGR) Breakdown
07:32 Return to Player (RTP) Insights
11:35 Betting Turnover and Handle
13:09 Customer Acquisition Cost (CAC) and Lifetime Value (LTV)
17:13 Churn Rate and Hold Ratio
21:44 Betting Frequency and Customer Journey
25:26 CRM vs CMS
32:24 User Interface (UI) and User Experience (UX)
36:38 Conclusion and Future Topics
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.

Stefanos Karakidis - Head of Business Development at Betby

The iGaming Experience: Unpacking the Sportsbook Industry with Betby's Stefanos Karakidis
In this episode of 'The iGaming Experience,' host Sam Bhatti sits down with Stefanos Karakidis, Head of Business Development at Betby, to discuss his extensive 15-year journey in the iGaming industry. Broadcasting from Zebra Studios in Podgorica, Montenegro, they dive into the intricacies of sportsbooks, the evolution of trading, and the unique features that set Betby apart from its competitors. The conversation also explores the role of AI in personalizing user experiences and the growing demand for localized content. Stefanos shares valuable insights for newcomers looking to make their mark in the iGaming sector and emphasizes the importance of continuous learning and resilience. The episode wraps up with an invitation for Stefanos to visit Montenegro for a future in-person session.
00:00 Welcome to the iGaming Experience00:19 Meet Stefanos Karakidis: A Journey in iGaming05:25 Understanding Trading in iGaming13:23 The Role of Customer Support in Career Growth18:51 Inside the World of Sportsbooks22:46 Why Betby Stands Out24:23 Positive Feedback and Initial Thoughts24:34 Betby: The Sportsbook of Choice26:28 Innovative Features and AI Integration31:05 Betby Games and Electronic Leagues36:17 Future of AI in Sports Betting39:49 Final Thoughts and Industry Insights
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.

Welcome to The iGaming Experience - Unlocking the Mysteries of iGaming

Join Samee Bhatti in this inaugural episode of The iGaming Experience podcast, broadcasting from the Zebra Studios in Pogorica, Montenegro. Whether you're an industry professional or a curious newcomer, this podcast is your gateway to understanding the complexities of iGaming. Sam shares his personal journey from marketing and technology into the multifaceted world of iGaming, highlighting the industry's jargon, regulations, and various roles.
Throughout the series, Sam will host experts from his extensive network to delve into topics like platform technology, casino operations, compliance, and future trends in the industry. With episodes released every Friday, this podcast aims to provide actionable insights and resources for anyone looking to excel in iGaming, ensuring no secrets are left untold.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.

Unlocking the iGaming Industry: Inside Tips from Artyom Matavosyan

Join host Sam Bhatti in this dynamic episode of the iGaming Experience podcast, broadcasting from the Zebra Studios in Podgorica, Montenegro. Episode three features a special guest, Artyom Matavosyan from EveryMatrix and PartnerMatrix, who shares his invaluable insights into the iGaming industry's networking secrets and growth opportunities. Discover how summits and personal connections can be pivotal in achieving success within the iGaming sphere.
Learn about Armenia's emerging role as a critical hub in the iGaming sector, boasting significant industry presence and safe, vibrant surroundings. Artyom sheds light on the nuances of affiliate marketing and its pivotal role in driving traffic within the industry, underscoring the importance of choosing a scalable and robust affiliate platform. This episode is an essential listen for those seeking to dive into the world of iGaming, offering actionable advice for newcomers and seasoned professionals alike.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.

What is an iGaming platform? Let's break it down.

Join host Sam Bhatti at the Zebra Studios in Podgorica, Montenegro, for Episode Two of the iGaming Experience. This episode offers a comprehensive overview of the intricate technology behind iGaming platforms, focusing on online sportsbooks and casinos. Discover the key components that make up a platform, including front end and back end systems, essential integrations like sportsbooks, casinos, payment gateways, and KYC tools. Sam delves into the complexities faced by tech and marketing professionals in iGaming, aiming to demystify industry jargon and provide valuable insights for both new and seasoned professionals. Tune in to learn more about how these digital platforms operate and what makes them successful.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.

Welcome to The iGaming Experience - Unlocking the Mysteries of iGaming

Join Samee Bhatti in this inaugural episode of The iGaming Experience podcast, broadcasting from the Zebra Studios in Pogorica, Montenegro. Whether you're an industry professional or a curious newcomer, this podcast is your gateway to understanding the complexities of iGaming. Sam shares his personal journey from marketing and technology into the multifaceted world of iGaming, highlighting the industry's jargon, regulations, and various roles.
Throughout the series, Sam will host experts from his extensive network to delve into topics like platform technology, casino operations, compliance, and future trends in the industry. With episodes released every Friday, this podcast aims to provide actionable insights and resources for anyone looking to excel in iGaming, ensuring no secrets are left untold.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game. Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators. Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti. If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing... Need more iGaming in your life? Catch all our episodes here.